Privacy & Policy

Golden Beads Privacy Policy (UK - England)

Effective Date: 24 April 2013

Introduction

At Golden Beads, we are committed to protecting and respecting your privacy in compliance with the data protection laws of the United Kingdom, specifically England. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our brand, website, or products. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect the following categories of personal information:

1. Personal Information: When you make a purchase or create an account, we may collect information such as your name, email address, postal address, phone number, and payment details.

2. Browsing Information: We collect data about your interactions with our website, including your IP address, browser type, pages viewed, and the duration of your visit.

3. Communication Data: We may retain records of your correspondence with us, including emails, chats, or customer service inquiries.

4. Device Information: We may collect information about the device you use to access our website or app, such as device type, operating system, and device identifiers.

How We Use Your Information

We use your personal information for the following purposes:

1. Order Processing: To fulfill your orders, process payments, and provide shipping updates.

2. Account Management: To create and manage your account, including order history and preferences.

3. Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

4. Marketing: With your consent, to send you promotional materials, offers, and updates about our products and services.

5. Analytics: To improve our website, products, and services by analyzing user behavior and preferences.

6. Legal Obligations: To comply with legal requirements and regulations.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Sharing Your Information

We may share your personal information with trusted third parties, such as payment processors and shipping providers, to fulfill your orders. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Your Rights

Under UK data protection laws, you have certain rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you.

2. Correction: You can update or correct inaccuracies in your personal information.

3. Deletion: You can request the deletion of your personal information under certain circumstances.

4. Marketing Preferences: You can opt-out of marketing communications at any time.

Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on our website with an updated effective date.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

+44 7515 670140
contact@goldenbeads.co.uk

Thank you for choosing Golden Beads. Your trust and privacy are paramount to us, and we are dedicated to providing you with the highest level of service and protection for your personal information in accordance with UK data protection laws.