FAQs

Frequently Asked Questions

Your Credit Card information is absolutely secure as it goes through your Paypal or Visa/Mastercard account. Furthermore, no information is saved on our website.

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, to provide convenience and flexibility for our customers.

The refund will be processed in 1-2 days at most.

Please double-check all your details and enter them again. Technical glitches in the payment processing system can result in failed transactions, causing frustration and delays in completing purchases

You can issue a return by checking Delivery and Returns

You can also check your fittings here

You can email us at contact@goldenbeads.co.uk